Login
Access WiseWoot
Get Started Now

Analyse

Analyze and monitor data

Discover our plans
Real-Time overview

Stay informed about what's happening in real-time

  • Monitor conversations, agent activities, and more on a single screen
  • Track open conversations, online agents, and who is currently assisting customers
Conversation report

Gain valuable insights into customer interactions

  • Analyze essential KPIs and metrics tailored to your business
  • User-friendly presentations and filters for meaningful analysis
Agent reports

Evaluate the performance of each agent with automatically updated reports

  • Analyze KPIs and data directly from your WiseWoot dashboard
  • Clear and concise presentations with user-friendly filters
Label reports

Filter specific data for each tag

  • Identify which tags have the most inquiries, resolution times, and more
  • User-friendly presentations and filters for meaningful analysis
CSAT reports

Determine customer satisfaction with the support received

  • Value the opinions of those who matter most by integrating CSAT to gather feedback
  • Review feedback, access and download CSAT reports
Inbox reports

Get insights into your inboxes, with auto-updating reports

Understand each inbox with automated reports

  • Discover where your customers come from and how their issues are resolved
  • User-friendly presentations and filters for meaningful analysis
Team reports

Analyze the performance of each team with automated reports

  • Identify which team handles the most inquiries, resolution times, and more
  • User-friendly presentations and filters for meaningful analysis

Unify your service channels and never miss a contact again

Simplified customer support. Unify all your communication channels on a single platform and provide faster, more efficient and flawless service.

Access WiseWoot
Get Started Now
Login