Features

The next-gen customer service

WiseWoot offers a range of features which complete all the communication needs your business requires

Product

WiseWoot provides a comprehensive suite of tools that enable you to effectively manage conversations, cultivate relationships, and delight your customers all from a single, centralized platform.

Website live chat

Manage multiple services in one place.

Omnichannel inbox

Centralize messages from all channels in one inbox.

Team collaboration

Improve your team’s performance and communication.

Chatbots

Answer frequently asked questions using canned answers.

Automations

Create custom flows to automate tasks and save time.

Mobile apps

Access the platform anywhere with WiseWoot’s mobile app.

Integrations

Easily connect WiseWoot to your favorite messaging service.

Pre-Chat form

Get all the important information before you start a chat.

Manage

Discover tools to optimize collaboration, organize contacts, and streamline communication. Customize tags, create teams, manage notes, and track activities—all in one platform.

Analyse

Communicate with your teammates without leaving WiseWoot. Simply, use private notes to mention your colleagues and chat with them about your customer conversations.

Productivity

Maximize efficiency with tools like keyboard shortcuts, bulk actions, canned responses, and agent capacity management. Simplify tasks and streamline your workflow on a unified platform.

Unify your service channels and never miss a contact again

Simplified customer support. Unify all your communication channels on a single platform and provide faster, more efficient and flawless service.