By having prior knowledge about the user and the issue at hand, you can provide much faster and more effective responses.
Before entering the live chat room, you receive the information you need to handle the situation thanks to our Pre-chat forms.
This prevents you from having to repeat the same information and questions dozens of times.
Quickly set up and customize your forms to capture the key information that will guide your service.
Collect all the information you need in the Pre-chat form, not limited to names and emails.
Get access to the information you need with WiseWoot.
Simplified customer support. Unify all your communication channels on a single platform and provide faster, more efficient and flawless service.
